In compliance with Article 47 of the EU Charter on the Fundamental Rights http://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:12007P&from=HR and the Croatian law, if the visa has been refused or already issued visa has been annulled or revoked, applicants receive a Decision on refusal, annulment or revocation of a visa as prescribed by the Ordinance on Visas (Official Gazette 7/13), in person, or according to the notification procedure stipulated in the General Administrative Procedure Act (Official Gazette 47/09).
Pursuant to the Aliens Act (Official Gazette 130/11 and 74/13), applicants may appeal against the Decision on refusal, annulment or revocation of a visa through the competent Embassy/Consulate of the Republic of Croatia.
The appeal is submitted to the responsible Embassy/Consulate within 15 days from the date of receipt of the decision. The appeal shall be submitted in writing, in the Croatian language. Exceptionally, if there is no certified court interpreter for the Croatian language in the country, a written appeal in English may be accepted. Applicant should state the reason why he/she thinks that decision is unfounded.
The Division for Visas of the Ministry of Foreign and European Affairs decides on the appeals within 60 days from the date of receipt.
The fee of the appeal procedure is 260 HRK, or 34 EUR or 38 USD.
An applicant who is not satisfied with the decision issued by the second instance body (Division for Visas) may lodge an appeal with the Administrative Court of the Republic of Croatia within 30 days from the date of receipt of the decision on appeal.
Administrative Court in Zagreb
Avenija Dubrovnik 6, 10020 Zagreb
Court registrar: 01/6011-326, 01/6011-336
Fax: 01/ 6011-300
Web page: http://sudovi.pravosudje.hr/upszg/